Q: I click Begin Giving Online and nothing happens?
When you click Begin Giving Online, a new browser window is opened. If you are using a pop-up blocker such as the Google Toolbar, Norton Internet Security, or Pop-Up Stopper, the window will not open. Most tools will allow you to permit pop-ups on a specific web site. In order to use the Giving area, you will need to allow pop-ups within CelebrationCovenant.com.
Q: When would this automatic contribution be charged to my account?
On the signup screens, you can specify whether you want your contribution made one time, weekly, twice per month, monthly, quarterly, or yearly. You can set up as many schedules as you would like, so it is possible to give a monthly gift as well as a weekly one.
Q: Can I test this by giving one time?
Yes. You may test Online Giving by selecting “One Time” in the frequency drop down box of the signup process.
Q: How can I keep a record of the amount I have contributed?
At any time you can view your record of "online" giving by viewing the Contribution History box. This will provide each donation you made, when you made it, and a year-to-date total. We also send year end statements directly to your home address.
Q: Can I give to the building fund (Power Surge The Dream)
Yes, you will be asked to choose from the "General Church Fund" and/or "Power Surge 4 ."
Q: What if I change credit cards or want to change the amount of my contribution?
You can change your giving choices at any time through the "Scheduled Contributions" box found on the Giving page.
Q: Who do I talk to if I have more questions?
Contact our Finance Department at the church office 214-387-9833 and we'll be glad to answer any other questions you may have. |
